Privacy Policy

Roscommon Systems Pty. Ltd. (“we”, “us”, “our”) is committed to safeguarding your personal information and upholding the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and protect information when you access our website or use our assistive technology services.

1. Information We Collect

We collect the following categories of information:

Personal Identifiers
Name, email address, and payment details required for billing and account management.

Device and Technical Information
IP address, browser details, operating system information, device identifiers, and connection metadata.

Usage Data
Interaction logs, session events, feature usage, and activity related to the operation of our software.

Screen Captures
Encrypted screenshots generated strictly during authorized automation or assistive tasks. These are processed transiently and are never stored on our servers.

Cookies and Tracking Technologies
Used for authentication, session integrity, and basic analytics.

We do not collect data for training machine learning models.

2. How We Use Information

Information is used for:

• Operating and delivering our services

• Managing subscriptions and processing payments

• Maintaining platform security and integrity

• Improving functionality and reliability

• Providing necessary service notifications

• Complying with legal obligations

3. Legal Basis for Processing (EU Users)

For individuals in the EU/EEA, processing is based on:

• Consent

• Contract necessity

• Legal obligations

• Legitimate interests in service improvement and security

4. Sharing of Information

We do not sell personal information.

We may share information with:

Payment Processors
Stripe and Lemon Squeezy for transaction handling.

Service Providers
Cloud infrastructure providers including Google Cloud Platform, Groq, and SambaNova for hosting and compute needs.

Legal Authorities
Where required by law, subpoena, or regulatory request.

Business Transfers
If involved in a merger, acquisition, or similar transaction.

All service providers are contractually required to safeguard personal data.

5. Data Storage and Retention

• Data is processed on infrastructure located in Singapore and the United States.

• We maintain encryption and access controls across all systems.

• Screen captures are processed in memory only and are never stored.

• We apply zero retention for personal and usage data unless retention is legally required (e.g., financial records for statutory compliance).

6. International Data Transfers

Where information is transferred outside your region, safeguards such as Standard Contractual Clauses are applied where required. Data may be processed in Australia, Singapore, and the United States.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information

• Request corrections

• Request deletion

• Object to processing

• Request processing restrictions

• Request data portability

To exercise these rights, contact: tommy@roscommon.systems

EU/EEA users may also lodge complaints with their local Data Protection Authority.

8. Cookies and Tracking

We use cookies for:

• Authentication

• Session stability

• Security

• Basic usage analytics

Cookie settings can be managed through your browser.

9. Data Security

We apply industry-standard measures including:

• End-to-end encryption

• Secure hosting environments

• Internal monitoring systems

• Regular internal security assessments

No system can guarantee complete security, but we take all reasonable steps to protect your information.

10. Children’s Privacy

Our services are intended for users aged 18 and over. We do not knowingly collect data from minors. If you believe such data has been provided, contact us promptly.

11. Updates to This Policy

This policy may be updated from time to time. Significant changes will be communicated through our website or via email. Continued use of our services constitutes acceptance of any updated terms.

12. Contact

For privacy-related questions or requests:

Email: tommy@roscommon.systems
Website: www.roscommon.systems
ABN: 51 691 845 333
Jurisdiction: Laws of Queensland, Australia

13. Modified

Last modified: 27 November 2025